Privacy Policy

Last updated: September 1, 2026

Introduction

This Privacy Policy explains how lucid-crane collects, uses, and protects your personal information when you use our website and services.

Information We Collect

We may collect the following types of information:

  • Personal identification information (name, email address) provided through our service request forms
  • Technical data including IP address, browser type, and device information
  • Usage data about how you interact with our website
  • Cookie data as described in our Cookies Policy

How We Use Your Information

We use the collected information for the following purposes:

  • Processing and responding to your service inquiries
  • Providing and improving our television heritage research services
  • Communicating with you about your requests and our services
  • Analyzing website usage to enhance user experience
  • Complying with legal obligations

Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Your information is stored securely and retained only for as long as necessary to fulfil the purposes outlined in this policy.

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

Your Rights

Under applicable data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at [email protected].